Please visit SafeHouseSoftware.com for up-to-date contact information.
Please understand that PC Dynamics does not offer free product support for SafeHouse Explorer. We promise to make every effort to publish answers to common questions on our website if not already addressed in our standard product documentation.
Unfortunately, if you lose your password, there is nothing we can do to help you recover it or reset it. This is what makes the product so secure. There is nothing built into the software which will allow us to discover or recover your password. If you are looking to deploy SafeHouse Explorer into an environment where password recovery is required, we encourage you to evaluate our SafeHouse Professional Edition which includes a variety of indispensable password management features which are fully compatible with SafeHouse Explorer.